Hosting Billing Features – Complete List

Add an extra layer of security with email-based two-factor authentication. Enforce 2FA globally for all users or allow clients to opt in individually. Protects accounts from unauthorised access even if passwords are compromised. Configurable per-user or system-wide.

Restrict access to your admin panel to a whitelist of trusted IP addresses. Only staff connecting from approved locations (e.g. office, VPN) can access the admin area. Adds a strong perimeter defence against remote attacks and unauthorised admin logins.

Every database query uses prepared statements and parameterised inputs. User-supplied data is never concatenated into SQL, eliminating the most common web application vulnerability. Your database remains protected against malicious injection attacks.

All forms are protected with token-based Cross-Site Request Forgery (CSRF) validation. Each submission must include a valid, session-bound token, preventing attackers from tricking users into performing unwanted actions. Essential for secure financial and account operations.

Integrate Google reCAPTCHA, hCaptcha, or Cloudflare Turnstile to block automated bots on registration, login, and contact forms. Choose the provider that best fits your privacy and compliance needs. Effectively prevents credential stuffing and spam account creation.

Block specific IP addresses from accessing registration and login pages. Useful for banning abusive users, known attackers, or regions you do not serve. Bans can be applied temporarily or permanently. Complements your firewall and security policies.

Full Stripe Checkout API integration for secure card payments. Clients complete payments without leaving your site. Supports one-time and recurring payments, saved payment methods, and automatic invoice settlement. PCI-compliant handling with Stripe Elements.

PayPal Smart Buttons provide a familiar, trusted payment option for clients who prefer PayPal. Supports one-time and subscription payments. Seamlessly integrated into your checkout flow with automatic payment confirmation and webhook processing.

Clients can save card tokens (via Stripe) for faster future checkouts. One-click payments for renewals and one-off purchases. Improves conversion and reduces friction for returning clients. Tokens are stored securely by the payment provider, not in your database.

Manual payment method for clients who prefer to pay by bank transfer. Invoices can be marked as paid when funds are received. Supports custom bank details per currency. Ideal for B2B clients and regions where card payments are less common.

Efficient database connection management ensures a single connection is reused across requests. Reduces overhead and improves performance. Connections are properly closed and errors are handled gracefully.

Step-by-step installation process guides you through database setup, configuration, and initial admin account creation. No manual SQL imports required. Validates requirements and provides clear feedback at each stage.

Automated email reminders for overdue invoices. Configurable reminder schedules (e.g. 7 days, 14 days, 30 days overdue). Reduces late payments and improves cash flow. Customisable templates to match your tone and branding.

Admins can capture authorised payments on demand for any invoice. Perfect for phone payments, manual card entry, or when clients pay via alternative methods. Integrates with Stripe to capture pre-authorised payments when you confirm receipt.

Set different prices for monthly, quarterly, semi-annually, annually, and one-time billing. Encourage longer commitments with discounted annual rates. Flexible pricing models to match your business strategy.

Automatically calculate and apply late fees to overdue invoices. Choose between fixed amounts or percentage-based fees. Configurable grace periods. Helps recover costs of late payments and encourages timely settlement.

Complete record of all payment transactions: gateway, amount, date, invoice reference, and status. Filterable and exportable. Essential for reconciliation, accounting, and dispute resolution.

Customisable invoice and ticket numbering with configurable prefixes, formats, and sequences. Supports yearly resets, leading zeros, and custom patterns. Professional, consistent numbering across your business.

Highlight popular or high-margin domain extensions on your order pages. Increase visibility of key products. Configurable per-category or site-wide. Drives sales of your most profitable TLDs.

Time-based sale prices with configurable start and end dates. Run promotions on specific TLDs or products. Automatic reversion to standard pricing when the sale ends. Flexible promotional tools.

View and manage client domains in both admin and client areas. Renew, transfer, or update DNS. Clear status indicators and expiry reminders. Centralised domain oversight.

Integration with Domainbox and eNom registrars, with more registrars coming. Automated registration, renewal, and transfer flows. Real-time sync of domain status. Extensible module system for additional registrars.

Configure whether clients can close their own tickets. Ensure tickets are only closed by support staff when issues are resolved. Prevents premature closure and ensures proper resolution tracking. Configurable per department if needed.

Support for multiple file uploads on tickets. Admin-controlled allowed file types and size limits. Secure storage and download. Enables clients to share screenshots, logs, and documents for faster troubleshooting.

Article system with categories, search, and helpfulness voting. Clients can find answers before opening a ticket. Reduces support load and improves self-service. Track which articles are most useful.

Built-in status pages to keep clients informed about service health, planned maintenance, and incidents. Real-time updates. Reduces support enquiries during outages. Builds trust through transparency.

Organise clients into groups for targeted discounts, announcements, and reporting. Apply group-level pricing and promotions. Useful for resellers, partners, or VIP clients. Flexible segmentation.

List, view, edit, and search clients in the admin area. Quick-search dropdown for fast lookup. Internal notes for support context. Profile management with country auto-detection. Comprehensive client data at your fingertips.

Automatically create, suspend, modify, and terminate hosting accounts based on order and payment status. Full lifecycle automation. Automatic suspension for overdue invoices. Reduces manual provisioning and ensures consistent service delivery.

Additional services or products that clients can add to their main services. Purchase add-ons directly from the client area. Examples: extra storage, SSL certificates, backup services. Increases average order value and simplifies upsells.

Flexible pricing per billing cycle. Set-up fees, recurring fees, and one-time charges. Support for multiple currencies. Full control over your pricing structure.

Link products to server or registrar modules for automatic provisioning. When a client orders a product, the correct module handles account creation. Flexible mapping for complex product catalogues.

Generate professional quotes for clients to review and accept online. Client acceptance automatically creates an invoice. Track status: pending, sent, accepted, declined, expired. Add custom line items. Streamlines your sales process.

Create discount codes with percentage or fixed discounts. Limit to specific products, set maximum uses, and define validity dates. Track usage and effectiveness. Flexible promotion tools for campaigns and retention.

Rich content news articles with full formatting, preset and custom tags, featured images, and preview before publishing. Keep clients informed about updates, features, and company news. Professional content management.

Comprehensive reporting system with multiple report types: Performance (daily activity, monthly performance); Sales (monthly orders, promotion usage, product profitability); Billing (billing summary, credits reviewer, sales tax liability, VAT MOSS); Income (annual income, forecast, monthly transactions); Client (new customers, statements, by country, top clients, retention); Support (ticket replies by admin, support metrics). Export and analyse your business data.

Track all system emails sent to clients. Email verification for new registrations. Secure password reset via email. Automated invoice, ticket, and quote notifications. Admin can resend any system email. Full email audit trail.

Dynamic custom fields for clients, products, tickets, and invoices. Store and display custom data without code changes. Collect client-specific information during registration or checkout. Flexible data capture for your needs.

Standardised module development interface. Auto-scan and detect modules. Enable or disable modules as needed. Configure module settings per installation. Support for payment gateways, server integration (WHM/cPanel and Plesk), and domain registrar modules. Extensible architecture for future integrations.

Login as client feature allows support staff to view the client area as a specific client. Diagnose issues, reproduce problems, and assist without password sharing. Improves support efficiency and security.

Shopping cart with support for add-ons, product options, and coupon codes. Clients can add multiple items before checkout. Smooth, intuitive purchase flow.

Clients can update account information, change password, and manage preferences in the client area. Self-service reduces support load. Secure, user-friendly updates.

Send SMS notifications to clients and staff for OTP, invoices, tickets, and service alerts. Supports 30+ worldwide SMS providers including Twilio, MessageBird, and regional specialists. Configurable templates and event triggers. Extend reach beyond email.

Full-featured TinyMCE rich text editor with media support. Format announcements, knowledge base articles, and emails. Familiar editing experience. No HTML knowledge required.