Native payment gateways, enterprise security, seamless integrations. Everything you need from day one, not an afterthought.
New capabilities added to make WHMDC even more powerful.
Background infrastructure monitoring runs every 5-15 minutes. Automatically checks DNS and HTTP status for your clients' hosting services. Spot issues before clients report them. Configurable batch limits and notification debounce. Dedicated IP support included.
Real-time dashboard for your support team. See ticket counts by department and priority, SLA breach alerts, staff online status, and Fast Track highlighting. Auto-refreshes at ~27ms. TV-friendly layout for operations rooms.
Comprehensive support metrics: tickets created and closed, first response and resolution times, SLA breaches, and backlog. Staff and department performance tables. Support Health Score (0–100) with colour indicators. Export to CSV.
Save time with canned replies. Organise responses by category and insert them into ticket replies with one click. Track usage and see your most-used responses. Perfect for common support scenarios.
Tailor your admin dashboard to your workflow. Rearrange widgets, choose which metrics and reports to display, and configure the layout to match how you run your business.
AI-powered domain suggestions. Clients describe their business and receive intelligent recommendations. Free for end-users. Helps clients find the perfect domain when their first choice is taken.
Staff request access to admin areas beyond their role. Admins approve with temporary or permanent grants. Full audit trail, notifications on approval or decline, and revoke anytime.
Staff can enable dark mode for the admin area. Preference stored per user. Reduces eye strain during long sessions and suits low-light environments.
Native UBL 2.1 invoice export aligned with Peppol BIS Billing 3.0. Full compliance for EU e-invoicing. Optional XSD validation. Ready for Peppol Access Points and e-invoicing gateways.
Help clients find the perfect domain when their first choice is taken. Intelligent, free for end-users, and built right into your domain search flow.
Clients describe their business or industry and receive intelligent domain recommendations. DomainSpark uses AI where configured, with algorithmic fallback when AI is unavailable. Free for end-users - no extra cost to your clients. Integrates seamlessly with real-time domain search and availability checking. Configurable per TLD. Turn "domain taken" into a conversion opportunity.
Your live support board includes ops-grade visibility. Monitor performance, detect risk, and validate infrastructure in real time.
Track first response times, resolution times, and breach alerts in real time. Know when tickets are waiting on staff or clients.
Automatic client risk scoring. Configurable weights for domain moves, DNS issues, and other signals. Risk badges and timeline integration.
Background checks for DNS integrity, TCP reachability, and HTTP response. Know before your clients do. Feeds into dashboard, risk engine, and notifications.
Stripe, PayPal, Revolut, GoCardless, Authorize.net and more - ready from day one. No plugins, no add-ons, no hassle. See all payment gateways.
Payment gateways are built directly into WHMDC from the ground up. Stripe, PayPal, Revolut, GoCardless, Authorize.net, Braintree, Square, Skrill, 2Checkout and more. Not plugins. Not add-ons. Native integration means instant setup, seamless payments, and zero configuration headaches.
Security isn't optional. It's built into every feature.
Revolutionary passkey (WebAuthn) authentication. Clients log in with biometrics - no passwords needed.
Enterprise-grade 2FA with email verification. Enforce globally or per-user for maximum security.
Restrict admin area access to whitelisted IP addresses only. Extra security layer for your admin panel.
Integrate MaxMind MinFraud and FraudLabs Pro for real-time fraud screening. GeoIP blocking, proxy detection, device fingerprinting, and transaction risk scoring. Reduces chargebacks and fraudulent sign-ups. See fraud integrations.
Connect with the tools your clients already use.
Secure SSO to cPanel, Plesk, DirectAdmin and more directly from the client area. Server provisioning with Vultr, SolusVM, Virtualizor, Proxmox, VirtFusion, ISPmanager. Clients access their hosting control panels without separate login credentials. See all control panels.
Native integration with Microsoft 365, Gmail, and any SMTP server. Customisable email templates for invoices, tickets, and all system notifications. Email logs for full audit trail and resending failed emails. Send invoices, notifications, and support tickets directly through your existing email infrastructure. 30+ SMS providers for OTP and alerts. See email providers.
Beautiful, responsive design that works everywhere.
Both client and admin areas work flawlessly on any device. No need for separate mobile apps - the responsive web interface provides a native experience everywhere.
Clean, modern design that makes complex tasks simple. Your clients and staff will love using WHMDC.
Everything is where you expect it to be. No hunting through menus or reading documentation to get started.
Set it and forget it. Your business runs itself.
Pro-rata billing, automatic late fees, credits system, multi-currency support, and automated invoice renewals.
Automatically create, suspend, modify, and terminate accounts. Full lifecycle automation for hosting services.
Automated payment reminder emails sent to clients for overdue invoices. Keep cash flow healthy.
Automated task scheduling for renewal invoices, payment reminders, suspension, and provisioning. Configurable cron URL and execution reports. Essential for hands-off automation.
Generate API keys for external integrations. Outbound webhooks for payment gateways with delivery tracking and retry logic. Monitor failed webhook deliveries from the dashboard.
These are just the highlights. Explore the complete feature table for operational intelligence, Hosting Health Monitor, Live Support Manager, Peppol e-invoicing, and everything else WHMDC offers.