WHMDC preview is now live, take a look at demo.whmdc.com

Frequently Asked Questions

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General Questions

What is WHMDC?

WHMDC is a next-generation billing and automation platform built specifically for hosting providers. It's a self-hosted alternative to WHMCS that gives you complete control over your billing, client management, and automation without the bloat.

Built on PHP 8+ with zero dependencies, it includes 109 features covering everything from passwordless login to advanced reporting, domain management, and support tickets.

How is WHMDC different from WHMCS?

WHMDC is built from the ground up with modern PHP, zero dependencies, and a focus on what hosting providers actually need. We've cut the fluff and kept the power.

Key differences:

  • Pure PHP 8+ code - no Composer, no frameworks
  • Self-hosted with complete control
  • Transparent pricing - no hidden costs
  • Modern features like passwordless login built-in
  • British-built and homegrown in the UK

Is WHMDC self-hosted?

Yes. WHMDC is completely self-hosted. You install it on your own server, you own your data, and you have full control. No cloud lock-in, no vendor dependency.

What are the system requirements?

WHMDC requires:

  • PHP 8.0 or higher
  • MySQL 5.7+ or MariaDB 10.3+
  • Web server (Apache or Nginx)
  • Standard PHP extensions (PDO, MySQLi, GD, etc.)

That's it. No Composer, no Node.js, no complex dependencies.

Pricing & Plans

What's included in the pricing?

Every plan includes everything. All 109 features, full access to the core program, priority support, regular updates, and unlimited clients, invoices, and services.

There are no feature restrictions, no per-client charges, no transaction fees. What you see is what you get.

Do you offer discounts for annual or bi-annual plans?

Yes. Yearly and bi-yearly plans include a 15% discount on top of the launch pricing. Plus, we're currently running a 50% launch discount on all plans.

What's your refund policy?

We offer a 7-day money-back guarantee. If you're not completely satisfied, we'll refund every penny. No questions asked.

Can I change my billing cycle later?

Yes. You can upgrade or change your billing cycle at any time. Contact us and we'll sort it out.

Features & Functionality

What payment gateways are supported?

WHMDC includes built-in support for Stripe and PayPal. We also support bank transfers and have a modular architecture that allows for additional payment gateway integrations.

Does WHMDC support domain management?

Yes. WHMDC includes comprehensive domain management with real-time domain search, TLD pricing management, registrar integration (Domainbox and eNom), and full domain lifecycle management.

Does WHMDC support multi-currency?

Yes. WHMDC supports multiple currencies including GBP, USD, EUR, and more, with automatic currency conversion and real-time rates.

What about security features?

WHMDC includes enterprise-grade security features:

  • Passwordless login (WebAuthn/Passkeys)
  • Two-factor authentication (2FA)
  • CAPTCHA protection (reCAPTCHA, hCaptcha, Turnstile)
  • FraudLabs Pro integration
  • IP banning and email domain restrictions
  • Support PIN system for client verification

Support & Updates

What kind of support do you offer?

All plans include priority support. We're a small, dedicated team based in the UK, and we actually respond to support requests. No ticket queues, no automated responses.

How often do you release updates?

We release updates regularly based on user feedback and industry needs. All updates are included in your plan - no additional charges, no premium features.

Can I request features?

Absolutely. We have a feature request portal where you can submit, vote on, and discuss feature ideas. Your voice shapes the future of WHMDC.

Visit Feature Portal →

Installation & Migration

How do I install WHMDC?

WHMDC includes a first-time installer wizard that guides you through the setup process. It's straightforward - upload the files, run the installer, and follow the steps.

Can I migrate from WHMCS?

Migration tools and guides will be available. Contact us if you're planning a migration and we can help you through the process.

Do you provide installation support?

Yes. If you need help with installation, we're here to assist. Contact our support team and we'll guide you through it.

Still Have Questions?

Can't find what you're looking for? Get in touch and we'll help you out.